FAQ

Shipping & Tracking

When Will I Receive My Order?

All orders are processed within 1–3 business days.

Estimated Shipping Times: For orders in the US, it can generally take 7-10 business days and 10-14 business days for International.

Do You Ship Overseas?

We ship to most worldwide, but there are exceptions. If you can checkout then we can ship to you.

How Can I Track My Order?

Once your order is processed, you will receive a tracking number. With that tracking number, you can track your order through here Track My Order

Returns & Exchanges

What is your return policy?

You can return a product within 30 days of delivery, no questions asked.

Customer is responsible for return shipping.

How can I initiate a return?

To initiate a return please email us at houstonridgeshop01@gmail.com

Our team will then guide you through the return process.

How can I exchange my item?

To initiate an exchange please email us at houstonridgeshop01@gmail.com

Our team will then guide you through the exchange process.